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Free eBook – How to build a social media customer support organization

April 12, 2013 0 Comments

Free Download!

Social media is rapidly changing the customer service industry.  Led by consumers under 25, this shift is seeing more and more people turning to social media sites, from Facebook and Twitter to blogs and forums, to solve problems, search for information and voice complaints.  The question this eBook aims to answer is: “how do you build a social media customer service organization?”

Free Download!

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Social Media, Networking and Marketing Shmooze.

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